Card Loan Team Leader - Credit Card Sales & Portfolio Management

Join Bank Mega as a Card Loan Team Leader in the heart of Bali and take the helm of a high-performing credit card sales team. This is your opportunity to drive customer acquisition, optimize portfolio quality, and lead a dynamic group of Card Loan Officers to excel in Denpasar. With a salary range of IDR 25,000,000 to IDR 40,000,000 per month, you'll be part of a growing financial institution that values innovation and customer satisfaction.

As a Card Loan Team Leader at Bank Mega, you'll manage a team of 5-7 Card Loan Officers, focusing on increasing customer acquisition, improving portfolio quality, and driving sales targets. You'll work closely with the Head of Card Sales to develop and implement strategies that enhance customer satisfaction and loyalty. Daily, you'll oversee performance metrics, provide coaching and mentoring, and ensure compliance with regulatory requirements.

📋 Tanggung Jawab Pekerjaan

• Manage a team of 5-7 Card Loan Officers, providing leadership and mentoring to drive performance and growth.
• Develop and implement sales strategies to increase customer acquisition and portfolio quality.
• Monitor and analyze sales performance metrics, providing regular reports to the Head of Card Sales.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular team meetings to discuss performance, provide feedback, and address any issues.
• Collaborate with cross-functional teams to support overall business objectives.
• Stay updated with industry trends and best practices in credit card sales and portfolio management.
• Represent Bank Mega at industry events and networking opportunities to build professional relationships.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 5 years of experience in credit card sales and portfolio management, with a proven track record of success.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
• Proficiency in using sales and CRM software such as Salesforce, Microsoft Dynamics, or similar.
• Knowledge of regulatory requirements and compliance standards in the banking industry.
• Ability to analyze data and provide actionable insights to drive decision-making.
• Fluency in Bahasa Indonesia and English.

🛠️ Keahlian

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